PRIVACY POLICY

A LEGAL DISCLAIMER

Pineapple Vacation Tours & Travel is a booking platform specializing in excursions and transportation services in Punta Cana and surrounding areas. We act solely as an intermediary between travelers and third-party tour operators, transportation providers, and activity hosts.

All activities offered through our website are operated by independent providers who maintain their own safety protocols, insurance coverage, and liability standards. While we strive to partner with reputable and licensed operators, Pineapple Vacation Tours does not assume responsibility for personal injury, loss, or damage incurred during any excursion or transport service.

Participation in tours and activities is voluntary and at the discretion of each guest. All travelers are responsible for assessing their own physical condition, understanding the risks involved, and following safety instructions provided by guides and operators. Children must be supervised by a responsible adult at all times.

By booking through our platform, guests acknowledge and accept these terms and agree to release Pineapple Vacation Tours & Travel from any liability related to accidents, delays, or unforeseen circumstances beyond our control.

For questions or concerns regarding specific tour providers, please contact us directly prior to booking.

PRIVACY POLICY - THE BASICS

At Pineapple Vacation Tours & Travel, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or book services through our platform.

📋 Information We Collect

We may collect the following types of information:

Personal details (name, email, phone number) when you make a booking or contact us
Payment information for secure transactions
Travel preferences and excursion selections
Website usage data via cookies and analytics tools

🔐 How We Use Your Information

Your information is used to:

Process bookings and payments
Communicate with you about your reservations
Improve our website and customer experience
Send promotional offers (only with your consent)

🚫 Data Sharing

We do not sell or rent your personal data. We only share necessary information with trusted third-party providers to fulfill your booked services (e.g., tour operators, transportation companies).

🧠 Your Rights

You have the right to:

Access, update, or delete your personal data
Opt out of marketing communications at any time
Request details about how your data is used

🍍 Security Measures

We implement industry-standard security protocols to protect your data from unauthorized access, disclosure, or misuse.

🌍 Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of those websites.